Bershka Reviews

Based on 182 customer reviews from our shopper community, Bershka’s overall rating is 3.57 out of 5 stars and 76% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 50% of reviewers consider Bershka overall a good value option, based on a rating of 2.62 from 8 votes. Most consumers are generally satisfied with Shipping & Delivery (3.0 / 5 reviews) and Price & Quality (3.33 / 6 reviews) Bershka offers. The most common issues with Bershka are around Return Policy and Customer Service based on a rating of 2.20 and 1.75.

3.6

182 Reviews

Overall Rating

5 Stars

55

4 Stars

74

3 Stars

9

2 Stars

8

1 Star

36

Good Value

2.6

Price & Quality

3.3

Shipping & Delivery

3.0

Customer Service

1.8

Return Policy

2.2

All Reviews (182)
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Sharlene
May 12, 2023
"Greedy with the glue"
I ordered my shoes and they arrived on 26th of April.
In less than a month, today being 12th of May, they already ripped.
I mean I know we live in a fast paced consumerism world, but come on man, don't get greedy with the glue ..
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smallpanda702
May 12, 2023
"5 stars"
The product arrived quickly, the quality is excellent, and the size is also good. It's like I bought it personally.
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tinyostrich495
May 11, 2023
"Super fast delivery"
Super fast delivery, received it the next day I bought it online, perfect product .
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angrygorilla683
May 11, 2023
"I Inconsistent blue Color Shades - Bershka Suit Review"
I recently purchased a suit from Bershka, but I was disappointed to find noticeable differences in color shades of blue between the jacket and pants. The mismatch is significant, making it impossible to wear the suit as intended. I hope Bershka can address this issue promptly and provide a replacement suit with consistent color shades. Thank you.
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lazytiger722
May 11, 2023
"Fast delivery"
Fast delivery, great products, all clean
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BradleyCox
May 11, 2023
"Everything went very well"
Everything went very well. I received my package within 4 days!
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hickstinalouise
May 11, 2023
"No good experience l"
It is the first time that I buy Bershka online, the delivery is very good, but the attention in the Bershka diagonal store is fatal, I had to wait in line at the cashier, not as indicated in the email that any employee would assist me, everyone delegated to the cashier, faith oago I don't know if we will buy again
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DrFayeMaditsi
May 10, 2023
"Good Brand but bad delivery"
Good Brand but bad delivery
Too late to be delivery 5:5 but it was delivery yesterday 9:5 and the delivery guy, they are not doing their job Good! When the delivery guy arrives to the address his going to deliver the goods, he will just press the bell 🔔 and leave the package 📦 at the door 🚪 which is totally not Comfortable with because someone else can easily take the package before the right owner of the package come to the door to pick his/her package 📦 or The owner might not be at home so the delivery guy should make sure that when they ring the bell and they don't hear anything like saying hello, is right for the delivery guy to put a paper in the letter box so that when owner arrives he/she can see it in the letter box 📥 📤 then he/she can go to receive the package 📦
So this have to stop please
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greenmouse872
May 10, 2023
"bershka ships used items!"
I bought a product from Bershka Turkey, the cardboard was torn and sloppy. Item came with used tags. The product was very wrinkled, they sent a used product.
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delcidjose495
May 10, 2023
"Absolutely zero customer service"
Absolutely zero customer service. Lost my items. No delivery. No help. Just send me a link to an order progress link.
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JustinWalker
May 09, 2023
"I love the hello kitty shoes so much…"
I love the hello kitty shoes so much they are so ccuter and I would order again the only thing is they lacked protection. nothing is wrong with the shoes there in perfect condition I feel like theyshouldve added some bubble wrap or something that's all!
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VivanSutton
May 09, 2023
"My experience was horrible"
My experience was horrible, I bought a jacket and the delivery was due on Thursday, but it was delivered after 4 days and after several calls from me. The package was damaged and it appeared to have been opened before the delivery. I wouldn’t recommend buying online from them.
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JaydenCrawford
May 09, 2023
"Dress with defaut"
I have ordered one dress to the shop online. When I have received the order, the dress has lot of default! I’m not so happy because the dress is sold out and I have no solution in order to obtain my dress without default.
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Matthew
May 09, 2023
"Articles as good as in the website"
Articles as good as in the website
Best shopping experience
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brownwolf260
May 09, 2023
"I loved that they've lied to me, but i loved the experience"
I loved that they've lied to me, but I'm happy with it. They said that the clothes were ment to arrive in separate and in 11-5, it arrived in 8-5 and didn't came in separate. I love when beshka does this💖

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